Me: "Have figured out how you are shipping to X country?"
Them: "What do we need to ship?"
Me: internal gasp and shaking my head "Do you have any branding and marketing collateral, signage, swag, gift bags, etc, etc that you will be using at the event?"
Them: "Oh, well we haven't figured that out yet."
Alright, there are clearly more issues here than just figuring out their shipping details, but let's focus on one problem at a time.
Shipping. Unless your event is down the street from your house, you will be shipping SOMETHING to your event. If you are doing a Tradeshow, then you are shipping a heck of a lot more than you would to a conference. We are not talking about Tradeshows here though today. We are talking retreats, seminars, conferences, etc.
Let's really simplify what you need to know for shipping.
- What are you shipping?
Where are you shipping?
When does it need to arrive?
Is it insured?
How big is it? Meaning, how heavy is it and what are the dimension?
Does it need to ship on a pallet?
Are you dropping it off at the shipper?
Is the shipper picking it up from your location?
Are you going through customs?
Are you shipping hazardous material?
Who is responsible for itemizing the shipment?
Who is your point of contact on the receiving end?
Have you prepared return shipping labels?
Mistakes like this add up quick and will eat up your profits.